Following a motor accident, you may be treated by Canberra Health Services. Canberra Health Services anticipates that an insurer will become involved, and that you as the injured person may make an application for defined benefits.
The Canberra Health Services Patient Accounts Office will make contact with you as soon as practicable, generally within the next day or so, to verify whether an application will be made.
If you make an application to an MAI insurer, and it is accepted by the insurer, please inform Canberra Health Services of your insurer and application number. They will send invoices directly to the accepting insurer, otherwise invoices will be directed to you.
If your MAI application is not accepted, you need to let Canberra Health Services know as soon as possible so your invoices can be adjusted accordingly.
Patients who are injured in a motor vehicle accident on an ACT road or road related area are entitled to free ambulance services as part of the road rescue fee component.