COVID-19 update: The MAI Commission is monitoring the impact COVID-19 may have on the scheme. MAI insurers have confirmed they have business continuity plans in place to ensure their business operations are able to be maintained. The Defined Benefits Information Service by Care Inc remains available for telephone contact. For the latest updates on COVID-19 in the ACT, visit ACT Health website.
The new scheme delivers:
fair coverage for all road users
equitable access to treatment and care for people who are injured
quick and transparent benefits to get recovery underway as soon as possible
comprehensive and ongoing support for those who need it most
Everyone who is injured in a motor vehicle accident will be entitled to receive treatment, care and lost income benefits for up to five years. Delivering better and fairer coverage for people who are injured in an accident – no matter who was at fault.
There are new forms and guidelines that must be used when making a Motor Accident Injuries Scheme insurance claim in the Australian Capital Territory.
The Motor Accident Injuries Commission (MAIC) is a new statutory authority responsible for the ongoing management of the new scheme in the Australian Capital Territory.
If you are injured in a motor vehicle accident, the scheme you are covered under depends on the date of the accident, not the date of the application. Any claims for accidents that occurred before 1 February 2020 will be managed under the Compulsory Third Party (CTP) insurance scheme, regardless of when the claim is made. Visit Treasury website to find out more about the CTP scheme.
A Defined Benefit Information Service is provided by CARE inc, who will provide free advice and assistance to people on accessing the defined benefits available to them under the Motor Accident Injuries scheme. The Defined Benefit Information Service by CARE can be contacted on 1300 209 642.