Types of Support

Types of Support


The Lifetime Care and Support Scheme can pay for treatment, rehabilitation and care services related to your motor accident or workplace accident injuries.

This can include:

The services must be related to your motor accident injury or workplace accident injury and be 'reasonable and necessary', this includes:

Contact your LTCS Coordinator on 1300 738 586 for further information. The Lifetime Care and Support Guidelines also include information about the specific areas of treatment, rehabilitation and care we provide.

Requesting services


Services are usually requested on your behalf by your case manager. A case manager is a person who usually works for a hospital, rehab, or disability service that we pay to make sure you get the services specific to your needs.

Your case manager requests services for you. Your LTCS Coordinator then acts to get you those services approved and once approved, your case manager gets those services rolled out.

When your needs are more stable, you may be able to request services directly with your coordinator.
It's important that the services you require are approved before they are provided. Your request should include information on:

There are some things that you can pay for yourself and claim reimbursement for, like travel to treatment and rehabilitation appointments. For more information on the types of things you can claim ask your LTCS Coordinator.

Information sheets

These information sheets contain more detailed information: